Shipping information
We ship with DHL; mattresses are delivered by freight forwarder. We deliver to Germany, Austria, Switzerland and the other EU member states (except the Canary Islands, Ceuta and Melilla).
Shipping costs
- Germany: free
- Austria and other EU countries: €9.95 for a goods value below €100, free from €100
- Switzerland: €14.95 for a goods value below €100, free from €100
Delivery times
- Germany: 2–3 working days
- Austria, other EU countries and Switzerland: 5–7 working days
Switzerland: Deliveries are made duties unpaid. Import VAT, any customs duties and the carrier’s customs clearance fees are not included in the price and are payable on delivery; these costs are borne by you.
Returns are at your expense: if you withdraw from the contract, you bear the direct costs of returning the goods. Full details can be found in our shipping policy and cancellation policy.