Mattress shipping information
Shipping of your mattress is free of charge.
Delivery times
- Germany: 3–5 working days
- Austria and other EU countries (except Bulgaria, Croatia, Malta, the Canary Islands, Ceuta and Melilla): up to 14 working days
- Switzerland: up to 14 working days
Delivery to Switzerland: Deliveries are made duties unpaid. Import charges (import VAT and any customs duties) as well as the carrier's customs clearance fees are not included in the price and are payable on delivery; you bear these costs.
Returns in case of withdrawal: If you exercise your right of withdrawal, you arrange the return yourself and bear the direct costs of the return. We do not include a return label. Full details, including the estimated amount of the return costs, can be found in our cancellation policy.